Privacy Policy
Last updated: 18 November 2024
1. Introduction
Somnara respects your privacy. This policy details how Somnara collects, processes, stores and protects personal information when you visit somnara.co or use any of our sleep-optimization services, products, mobile experiences and APIs.
2. Information We Collect
We collect account data (name, email, billing address), device data, sleep metrics entered manually or through connected wearables, IP address, browser information, cookies and usage analytics. Payment information is processed by our PCI-compliant payment partners and never stored on Somnara servers.
3. How We Use Your Data
Your data powers personalized sleep insights, improves our AI recommendations, enables account authentication, processes purchases, sends important product updates and allows us to comply with legal obligations. We do not sell personal data.
4. Cookies & Tracking
Somnara uses essential cookies for authentication and session management, analytics cookies to understand usage patterns, and optional marketing cookies. You can manage preferences via the cookie banner displayed on first visit and through your account settings.
5. Data Sharing
We share data only with service providers bound by strict data protection agreements (hosting, analytics, customer support). We may disclose data if required by law or to protect the rights and safety of Somnara and our community.
6. Data Retention & Security
We retain account information for the duration of your active account plus 24 months. All data is encrypted in transit and at rest using industry-grade standards. Somnara undergoes annual third-party security audits.
7. Your Rights
EU and UK residents can request access, rectification, deletion, restriction or portability of their data. California residents are afforded additional rights under CCPA. Submit requests to [email protected].
8. Third-Party Links
Our site may contain links to external services. Somnara is not responsible for the privacy practices of those sites. Review their policies before providing any personal information.
9. Children's Privacy
Somnara is not intended for users under 16 years of age. We do not knowingly collect personal data from anyone under 16. If we learn that we have collected data from a minor, we will delete it immediately.
10. Changes to This Policy
We may update this policy periodically. When material changes occur we will notify you by email and post a notice on our website. Continued use after the effective date constitutes acceptance of the revised policy.
Questions about privacy? Reach our Data Protection Officer at [email protected] or call +1 408 555 1294